GENESIS PRO TECHNOLOGY SOLUTIONS CO. L.L.C. ("we," or "Us") respects your right to privacy and takes it seriously. The Company will use, collect, and store personal information to conduct business with you and improve our services. This Privacy Policy will detail how the Company will use, gather, and keep this information. Personal information can be used to identify, contact, or find a specific individual. We refer to this information as "Personal Information." “You”, “your”, “user” refers to the user accessing our platform throughout the document.

Merchant Account Details

Upon registering on Genpro Fintech, we request and retain Personal Information such as your name, email address, and phone number to facilitate your use of our services. We may collect and store sensitive personal data, including financial details such as credit card and debit card numbers, bank account information, and necessary "Know Your Customer" (KYC) documents as mandated by RBI. Additionally, any other information voluntarily provided by you in your user account on Genpro Fintech will be stored. Opting to subscribe during or after signup allows us to send you updates, news, and newsletters. We may also contact you on behalf of other users, facilitating social collaboration through friend requests, personal messages, and other events. You can easily manage your email preferences by clicking the "unsubscribe" link in any non-essential communication from us. Transaction alerts and SMS alerts are sent based on your preferences and contact information provided during signup. If you wish to opt out of receiving such SMS alerts, kindly inform us at info@genprofintech.com. Rest assured, your Personal Information will not be shared or sold to other companies.

Users have the option to delete any information, including personal details, they have provided. Choosing this option will result in the removal of all user data from the Genpro Fintech server.

Customer Information

We also maintain customer details, including addresses, phone numbers, email addresses, third-party wallet information, and card details used for transactions on Genpro Fintech. Information may be shared with businesses utilizing Genpro Fintech apps, but only if the customer consents. However, Genpro Fintech holds no responsibility for how this shared information is utilized by the business or any affiliated parties connected to the business.

Data Usage

In the course of your interactions with us, we gather various details such as your username, password, full name, phone number, email address, billing address, and company name. Your personal information is employed for order fulfillment, completing licensing transactions, monitoring license transactions, and delivering products/services. Your email address serves to verify license purchases.

Your email address or other private data may be employed to respond to your inquiries and provide information about our products, services, and promotions. The goal of this data collection is to customize our services based on your preferences, enhancing your overall experience. Sharing information about your preferences and interests is entirely voluntary. We may contact you regarding contest outcomes or promotions you participate in and to ensure proper administration.

Details like your name, email address, billing/shipping address, and past purchases are collected for comprehensive service delivery. Aggregated, non-personally identifiable information about site visitors and consumers may be shared with carefully selected third parties, devoid of names or identifying information. In cases of suspected unlawful activity or a violation of our Terms of Service, we may contact you for investigative purposes.

Advertisement

Periodically, we may update you on new products, services, promotional offers, or relevant information. The email or mailing addresses provided during registration or billing may be used for this purpose. If you no longer wish to receive such information, you can unsubscribe anytime by clicking the provided link in every email. If you express a preference against receiving this information, we will respect your choice. To report a violation of our policy or request the removal of your information from our database, please email us at info@genprofintech.com

Data Security

Orders sent to the Company are transmitted through a secure and encrypted connection to safeguard your private information. While the Company takes reasonable precautions for data protection, we cannot guarantee absolute security, given the inherent limitations of electronic storage and Internet transmission. In the event of a security breach, the Company will not be liable for any direct or indirect damages arising from unauthorized access to your information.

Third Party Links

Our website includes links to external sites with different privacy policies. If you provide personal information to these sites, it is subject to their respective privacy policies. Please review the privacy policies of any linked website before using it.

Children’s Data

We do not seek or collect Personal Information from individuals under the age of 18. If you are under 18, refrain from providing information or using our services. If you believe a minor under 18 has provided Personal Information, contact us at info@genprofintech.com to remove the information and terminate the child's account.

Changes

Notification of substantial changes to this Privacy Statement will be sent via email or prominently displayed on the homepage before the changes take effect. The company reserves the right, at its discretion, to modify the Privacy Policy at any time.